About Best Sparkle and Shine

Locally owned in the DMV. Founded by Lakisha in 2021.

Best Sparkle and Shine is a small residential and short-term-rental cleaning team — not a franchise, not a national chain, not a dispatch platform. Lakisha owns the business, scopes the jobs, and answers your quote within one business day.

Loading the founder story…

Vetting & trust · Who comes into your home

Five things we do before the first visit — and repeat on every visit after that.

Booking a cleaner is letting someone into the private spaces of your home. These are the five practices we hold ourselves to — small roster by design, owner-on-the-job, and the same names on the schedule visit after visit.

Government-ID check on every hireA national background check plus a current government photo ID — filed, dated, and revisitable on request.

Every cleaner on the roster runs a state and national background check at hire and re-runs it on a rolling schedule. A current government photo ID is on file before the first solo visit, and a copy is available to the homeowner on request — same day, by text.

The roster is small by design: same faces, same routine, no last-minute substitutes pulled from a dispatch board. If your recurring cleaner is sick on the day of the visit, Lakisha does the visit herself or reschedules — never sends a stranger.

Reference-checked, English-speaking, US-basedTwo professional references before hire. Communication in clear English, on every visit.

Two professional references are checked before anyone joins the team: the kind a future employer would actually accept — a previous client, a former supervisor, a property manager. English is the working language of every visit: written, spoken, and on the receipt.

Every cleaner is US-based and DMV-local. No out-of-state subcontractors, no remote contractors setting foot in your home. The team knows Baltimore row-house staircases, Capitol Hill doorman protocols, and Arlington townhouse quirks — because they live here.

Photo confirmation on every visitEntry, exit, and the high-touch areas photographed and texted to you when the team leaves.

Every turnover and recurring visit ships with photo confirmation — entry, exit, and the high-touch areas — sent to the homeowner the moment the team leaves. The same photo trail is what backs the 24-hour re-clean guarantee if a spot is missed.

For short-term-rental hosts, the photo set is delivered through the same channel the host already monitors. For residential clients, it lands in a text thread with Lakisha — so a reviewer or partner can confirm the visit was actually performed without you needing to be home.

Text-the-owner direct line, not a call centreThe number on your booking confirmation reaches Lakisha — quote, schedule, or concern.

There is no call centre between you and the owner. The number on your booking confirmation reaches Lakisha — pre-visit logistics, day-of changes, post-visit feedback, all of it. Replies are the same day during business hours and the next morning otherwise.

Concerns route through the same line. There is no script, no tier-one triage, no “your call is important to us” queue. If something is wrong, the right person hears about it immediately and the fix is scheduled before the day is out.

A small roster local to your neighborhoodSame cleaner, same home, on the recurring schedule you book with — not a rotating dispatch list.

A rotating dispatch list is the most common complaint about national cleaning companies. We built the opposite. Once a home is on the roster, the same cleaner handles the recurring visits — and you see the name on the booking confirmation.

A small roster means the team knows the quirks of your home: the marble counter that needs a pH-neutral spray, the dog that needs the door closed before the vacuum starts, the loft ladder with the loose second rung. That context carries across visits, instead of getting lost every time a new cleaner shows up.

Ready to book with Lakisha?

Send the address and size of the home — Lakisha replies within one business day.

Use the contact form to send the address, the type of clean, and whether you're booking a one-time job or a recurring schedule. Lakisha reads every message herself and comes back with a firm published price — not a placeholder quote.